Our Guarantee | Rose City Window Co.

A lot of window cleaning companies bury their satisfaction policy in fine print, if they have one at all. Ours is simple enough to say in one sentence: if you’re not happy with the work, tell us before we leave and we’ll fix it on the spot.

What That Actually Means

  • We walk the property with you after the job, not before we’ve packed up and left.
  • If a window, track, or screen isn’t right, we fix it right then — no scheduling a separate return visit for something we should have caught the first time.
  • No arguing about what was or wasn’t included — our pricing is upfront, so there’s no ambiguity to exploit.

Why We Do It This Way

The window cleaning industry has a real, documented trust problem — no-shows, surprise price increases, and vague satisfaction policies that turn into arguments when something’s wrong. A plain, upfront guarantee is the most direct way to not be that.